Press Release

P O W E R S E R V I C E T I M E F R A M E
Nature of Service Maximum time for service Compensation to consumer
Reconnection of supply following disconnection
Cities and Towns On the same day Rs 50 for each day of default
Rural areas Within 24 hours of receipt of payment from consumer
Payment of Solatium in case of electricity accidents
Cases where accident is not due to the fault of the victim Within 7 days without waiting for the report from CEIG Rs 50 for each day of default
In other cases Within 30 days after receipt of report from CEIG