BESCOM : Bangalore Electricity Supply Company Limited

SMS: 9243150000
Helpline: 1912

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24X7 Helpline

  •  A 24X7 Customer Helpline is functioning in the premises of   corporate office, Bangalore. The helpline number is 1912
  • There are 120 Customer Support Executives, 12 Team Leaders and 4 Team Managers, in charge shift Assistant Engineers with supporting staff are functioning in the Customer Service Centre, to facilitate consumers.
  • BESCOM has enriched its Customer helpline through the latest technologies where all the conversations between executives and consumers are being recorded.
  • Through this system we are ensuring that call auditing is done which in turn enhances the quality of service being rendered to our consumers